ForeSee Mobile 1.6.10

The Predictive Experience Mobile® app offers executives, analysts, and managers a convenient solution to access their CX intelligence on-the-go. This tool empowers users to address critical issues along the customer journey efficiently.

With this app, users can explore essential CX inquiries, such as identifying top priorities throughout their business, tracking recent issues over different timeframes, evaluating store performance within their district, and monitoring real-time customer feedback.

Noteworthy features of the application include access to data and insights from Predictive Experience model-based, custom, and NPS surveys, the capability to delve into specific issues with CX scores, trend charts, customer behavior impacts, and recommended actions. Additionally, users can utilize the leaderboard function to filter organizations based on hierarchy and examine real-time customer responses on a question-by-question basis.

To utilize the Predictive Experience Mobile app, individuals must already be a registered user of Predictive Experience with a Verint Predictive Experience log-in credentials. For further information or access to the app, kindly liaise with your Verint account manager.